From:
Brian Sarasy
Randy, Machine arrived in great shape yesterday afternoon. I spoke with
trucking dispatcher to check on status of delivery yesterday and he
mentioned how impressed he and others were, with your shipping quote system.
I liked it too. It made the purchase quite smooth. Thanks. Brian Sarasy

From:
Britt Johnson
Randy, thank you for sending me the order so quickly.  it arrived yesterday (wednesday) it is always a pleasure doing business with someone who cares about their customers.  thanks again   Britt

From:
Lonnie K. Palm
Randy, Just wanted to let you know that I received the machine as ordered and it is up and running. This is the second machine i have ordered from you guys this year and I have been extremely happy with the overall experience from buying the machines, to delivery. Thanks again and I am looking forward to my next purchase.  Sterling Vending Services, Washington

From:
Valerie Cummins
Thank you very much for helping us to find a less pricey alternative to get our machine shipped to us. We, here at DpVending are very grateful for your thoughtfulness and the extra time it took you to help us out in this manner.
DpVending, Northern California

From:
Debbie's Vending
Thank you your mchs are veryyyyyyy nice, you will have my business from now on, your mchs are awesome.

From:
Phil Munden Sr.
My machine arrived today. It looked good upon delivery. Check it seemed to be in perfect working order. It's now up and running and all the folks in the shop think I'm a God. Thanks for your very good service. I look foreword to doing business with you again soon.

From:
Eric Cunningham Jr.
Thank you so much for the excellent service this morning. It was an easy pick up and tell the technician he was a great help
Definitely will be referring your company to anyone and everyone who is in search for a high quality vending machine.

Damage from shipping (rare): If the machine we send you is damaged in shipment please note the damage on the Bill of Lading and have the driver sign it. Shipping damage is very rare but when it does occur it is usually minor. Broken glass on snack machines or bent legs is not a big deal to repair so do not refuse the machine for minor damage. Usually the freight company will make a quick payment for such minor repairs. We have had damage in less than 2% of all items shipped with our top carriers. In the unlikely event that the machine has suffered major damage (over $200 repairs, once inspected by the carrier) then refuse the shipment and have the Bill of Lading marked 'refused due to major damage'.  Freight is booked as a courtesy and Vending World never assumes any responsibility for the actions of the freight company, either due to damage, missing items, freight storage charges or other items out of our control. All freight charges are considered final and will never be refunded by Vending World. Should a major claim occur please remember to include your freight charges in your claim. To report a freight claim on a shipment booked with our carriers please call the carrier directly to report your claim. The carriers phone number will be located on the shipment confirmation email the was sent by our shipping system at the time you item was shipped.

At Vending World, we know how important customer service is to you. Please know that we will do everything possible to ensure your complete satisfaction with any purchases made from our company.

From:
Rick Dement
The Best in The West Thank you Thank you Thank you A1#1 more like this.
Rick Dement, New Horizons Vending Chino, California

From:
Mark Grock  
The machine has been delivered, it is now in service at my clients place of business. They love it. I have to tell you, I have never written a praise letter before, or at least it has been awhile. In any event, the fact of the matter is you made my job very easy. From the placement of the order, delivery, set up etc, it was cake. Thank you. I will always shop your site first or contact you with future equipment needs.

From:
Vending Variety  
I just want to thank you and your company for your organization, your excellent and easy to use website, your promptness, and notification. You don't know just how valuable it is to me that you so promptly shipped the machines and then notified me of their status.

From:
Steve Freidlin
Randy,
I received the 7 machines on Saturday and spent the rest of the weekend playing with my new toys.  They went on location this morning and the customer was excited about having machines that look so good.  I was also very impressed and will be placing my next order with you and no one else. Thanx for all your help.
 
Sincerely,
Steve Freidlin a.k.a. Steve, The Vending Guy    Arlington, Texas

From:
Boss Tool
I JUST WANTED TO SEND YOU A PERSONAL FOLLOW UP TO OUR RECENT TRANSACTION. I DID DO A FAVORABLE REPLY ON EBAY, BUT I PERSONALLY WANTED TO TELL YOU HOW GREAT YOUR SERVICE IS. YOUR SUPER PROMPT, SUPER FAIR SHIPMENT WAS OUT OF THIS WORLD. WE LOADED THE MACHINE TODAY. IT TOOK US A LITTLE WHILE TO FIGURE OUT THAT EACH BAY OF SODAS HAD TO BE "PRIMED" BEFORE FUNCTIONING, BUT WE GOT THE HANG OF IT EVENTUALLY.
BOTTOM LINE: THE MACHINE EXCEEDS ALL EXPECTATIONS, AND THE SHIPMENT WAS THE CHERRY ON TOP. IF WE EVER NEED ANYTHING THAT YOUR FIRM IS SELLING, I WON'T HESITATE TO DO BUSINESS WITH YOU IF POSSIBLE.
 
THANKS A LOT,

From:
Mike Thompson
Greatest vending machine dealer in the USA, HIGHLY RECOMMENDED!! A+++++

Unlike some of our competitors none of the customers that have left comments have been compensated by us in any way.

All comments were freely given by the customers.

This page was updated 7/25/10